From a newsletter (took a long time to load) sent from a Director:
I am saddend to announce that YTB members are no longer able to utilize Carnival's BookCCL to create flyers, postcards, e-brochures, etc. Not only that, but BookCCL allowed you to manage your group cruise. You had the ability to assign passengers to berths, process payments, and much, much, more. It was all you needed to manage your Carnival groups in a professional way. So if you are familiar with BookCCL, please read further for details on YTB E-Marketing that will allow you to create e-Brochures. Read on . . . .It seems that MailPound is a huge supporter of YTB (not that it was any secret) but why not send them an email and let them know you "appreciate" their "support" of "travel agents". Here's the email address!
To increase our efficiency and that of our RTAs through automation, YTB is revamping our account with BookCCL. If you notice changes to your BookCCL log in or you are currently managing a cruise within BookCCL, please contact YTB Travel Network support by emailing our new Carnival Help Desk, email@example.com.
If you already have a group that you are handling via BookCCL, please include your booking number in the subject line. Thank you for your cooperation in this very important matter.
New Carnival Cruise Lines
We are always trying to make your customer service experience as efficient and pleasant as possible!
Due to Carnival Cruise Lines' high call volume, YTB has implemented a new email address: firstname.lastname@example.org to assist with all your Carnival Cruise Line questions, concerns and needs. Please utilize this email address for all your Carnival needs instead of contacting Carnival directly. There are many questions, concerns and needs that can be addressed directly through YTB Corporate Office in a timely and efficient manner! Thank you for your cooperation through this process.
To minimize the impact with the loss of BookCCL, YTB is introducing . . ..
YTB E-Marketing for all Travel Site Owners
Build your business with confidence through a new service - YTB E-Marketing powered by MailPound! This explosive new service is the tool you’ve been waiting for! There are thousands of E-brochures available from many different vendors such as Carnival, Cunard or Princess Cruise Lines (to name a few) just waiting for you to send to your friends, family and customers!
Finally, you can send your customer an E-brochure that they won’t be able to resist! You can even personalize them for a customer’s needs by choosing specific destinations, writing a personalized message and referring them to your Internet Travel Center to book their trip.
Don’t wait! Take your marketing efforts to a new level and transform your business today! Simply click on the ad in your Travel Portal or go to www.ytb-emarketing.com to sign up for this free service. You’ll soon discover why MailPound is utilized by travel agents all around the country!
YTB E-Marketing Training video featuring MailPound’s own Debbie Maier! She’ll show you the basics of how to get the most of this incredible new service! Look for this exciting video in your Travel Portal Media Center by the end of this week!